Terms & Conditions

Effective Date: 12/05/24

​

1. Acceptance of Terms
   By accessing or using the services provided by Havenpoint Counseling ("we," "our," or "us") through our website, www.havenpointcounseling.com, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Agreement"). If you do not agree to these terms, you may not access or use our services.
    

2. Services Provided
   Havenpoint Counseling offers mental health counseling services, including individual therapy, group therapy, and related resources. The specific services available to you will depend on your engagement with our practice and any agreements made therein.
    

3. User Responsibilities
   
   Eligibility:
   You must be at least 18 years old to use our services. If you are accessing our services on behalf of another individual or entity, you represent that you
   have the authority to bind that individual or entity to this Agreement.
   
   Account Information:
   You agree to provide accurate and complete information when creating an account or engaging with our services and to update such information as necessary.
   
   Compliance:
   You agree to use our services in compliance with all applicable laws and regulations and not to engage in any activity that may harm Havenpoint Counseling or its users.
    

4. Privacy and Data Use
   Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in the Privacy Policy.
    

5. Intellectual Property
   All content and materials provided through our services, including text, graphics, logos, and software, are the property of Havenpoint Counseling or its licensors and are protected by intellectual property laws. You may not use, reproduce, or distribute any content from our services without our express written permission.
    

6. Payment and Fees
   If applicable, you agree to pay all fees associated with the services you receive from Havenpoint Counseling. Payment terms will be outlined in separate agreements or invoices provided to you.
    

7. Termination
   We reserve the right to suspend or terminate your access to our services at our discretion, without notice, for conduct that we believe violates this Agreement or is harmful to other users or us.
    

8. Disclaimers and Limitation of Liability
   
   Disclaimers:
   Our services are provided "as is" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted or error-free.
   
   Limitation of Liability:
   To the fullest extent permitted by law, Havenpoint Counseling shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein.
    

9. Governing Law
   This Agreement shall be governed by and construed in accordance with the laws of the State of Kentucky, without regard to its conflict of law principles.
    

10. Changes to Terms
    We may update these Terms of Service from time to time. We will notify you of any changes by posting the new terms on our website. Your continued use of our services after such changes constitutes your acceptance of the new Terms of Service.
     

11. Contact Information
    If you have any questions about this Agreement, please contact us at:
    
    Havenpoint Counseling
    3321 Ruckriegel Pkwy
    Louisville, KY 40299-3765
    Phone: 502.208.6798